Welcome to Your Patient-Centered Medical Home
Patient-Centered is a way of saying that you, the patient, are the most important person in the health care system. You are the center of your healthcare.
A Medical Home is an approach that yields both better healthcare care and lower costs. With your Medical Home, you are joining a team that provides centralized, comprehensive, coordinated primary care and cultivates partnerships between patients, their personal physicians, the care giving team, and the patient's family.
A Patient-Centered Medical Home is a Partnership between the patient and their physician.
| Being a part of a PCMH, your doctor will: |
By choosing to participate in a PCMH, I agree to: |
- Work with you to improve your health
- Review your medications at every visit and discuss with you any interactions or contraindications
- Develop a personal action plan with you to address your chronic conditions
- Set goals with you and monitor your progress
- Use computer technology to monitor your progress and determine if your health is improving
- Inform you of all test results
- Help you take control of your health by providing you educational material, hosting group visits and linking you to other community programs and resources
- Provide you 24 hours access to a clinical decision-maker by phone
- Have arrangements with after-hours care to be informed of your visit or emergent treatment within 24 hours or next business day
- Reserve space in our schedule for you to accommodate a same-day appointment
- Refer you to available community resources when the need arises
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- Make sure my doctor knows my entire medical history
- Tell my doctor all of the medications I am taking
- Actively participate with my doctor in planning my care
- Keep my appointments as scheduled
- Adhere to the action plan designed by my doctors
- Consult my doctor before making my own appointment with a specialist
- Request that any other doctor I see, send my doctor a report including copies of lab work, test results, and any x-rays
- Know my insurance and what it covers
- Provide the office feedback on how they can improve
- Use Urgent Care for after-hours non-emergent conditions
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Frequently Asked Questions
Videos
For more information, please call your nearest Family Care Partners location or fill out the form above.
