Frequently Asked Questions

What can I expect as a patient?
You will have access to a single point of comprehensive care that addresses the full range of your healthcare needs. Your care will be guided by your Primary Care Physician who will work closely with other members of your medical team. You will share in making decisions regarding your care, and you and your doctor will create a health care plan designed to help you achieve optimum wellness.

How will my office visit change?

1. We will ask how we can help you improve your health
2. You will be educated with tools that explain the concept of Patient-Centered Medical Home, which will outline your rights and responsibilities
3. Medication review and management provided at every visit
4. Action plan and goal setting to ensure all guidelines are followed

Additional Information

1. You will have access to a doctor on call 24 hours-a-day, 7 days-a-week
2. All care provided will be geared to help you accomplish your personal health goals

How will I benefit as a patient?
Patients who choose to receive care through the PCMH model will benefit by the following: access to doctors who utilize improved technologies to stay better connected with the medical community and manage care more efficiently; more focused, personal interaction with doctors and care teams who navigate through the complex healthcare system; a more comprehensive delivery of primary care through the improved coordination of care, managed by the patient's personal doctor and their care team.